Trek Bicycle North County is a premier bike shop located in North County, offering a wide selection of top-quality bicycles and accessories for all types of riders. With a team of knowledgeable staff members and expert mechanics, customers can expect exceptional service and guidance on finding the perfect bike for their needs. Whether you're a seasoned cyclist looking for a high-performance road bike or a beginner in need of a reliable commuter bike, Trek Bicycle North County has something for everyone. With an emphasis on customer satisfaction and a commitment to providing the best cycling experience, Trek Bicycle North County is the go-to destination for all biking enthusiasts in the area.
Reviews
Took my bike in for a rear flat tire. On my e-bike. Jerry from the service department greeted me helped me to get my bike inside put it up on the rack explained the process and the cost. I was supplying my own tube as my bike has odd size tires. And Jerry spent as much time as was needed to make sure that the job was done correctly. Even though there was a line of people waiting behind me with similar problems. He said we treat every customer as though there are best customer and that's why people come back. He is a credit to your company and to customer service and while he was doing this he was wearing Christmas decorations to maintain a festive spirit even while all of the holiday stress was going on. I will be back to see Jerry when I need service done on my bike. Trek he is a great employee and deserving of a pay increase and recognition.
I wish I could give this place 10 stars, seriously. I came into Trek to fix a flat tire on my bike that kept going flat with an air leak. When I walked in, a young guy whose name started with a D greeted me and told me they could definitely fix it. I had to wait around 20 minutes to be seen by Jerry who found the hole, showed it to me, then changed it all out! Ian rang me up and the total cost of fixing a hole in the inner tube was 27 dollars and something cents. It was 10 dollars for the new inner air tube and a little more than 17 dollars for the labor of them installing it. Everyone here is super nice, and the store is fully stocked and well organized. I highly recommend this place if you are looking to buy anything bike related, or need service on pedal bikes/electric bikes.
Went there to get a bike, price for brand new bike was less than their website since it is an outlet store. Sales person was helpful. And picking up the bike the manager was nice and helped me to my car.
I was in town on vacation when the crank arm fell of my bike I brought it in and Gino and the crew were beyond helpful. The minute I brought the bike in they were on it and they were helping me get my crank arm back on it. Gino also helped me file a warranty claim on my carbon fiber frame the service so great they never tried to sell me up on something I did not need and in the end I bought a new bike from them because I was so happy with their service . I could have bought a new bike when I got back in town but I was so happy with the help that I made sure I bought from them.
**Review for Trek North County**
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Trek North County is not just a great bike shop for repairs and service, but also the best place to get a new bike. The staff is friendly and helpful, with a special shoutout to Ryan and Ian for always going the extra mile. Even when I came in just before they closed, they still helped me with a smile. I highly recommend them to anyone, whether you need a tune-up or a brand-new bike!
Always a good experience! The service was performed well - level 2 this time and my bike runs so smoothly, shifting nice, nicely cleaned drive train, inspected and fined tuned. Trek North Country will always be my go-to for my local bike shop!
Ian, our salesman, was GREAT. We brought our grandson, Atlas, into the store to look at bikes for his fifth birthday. Ian discussed sizing and we found the perfect first bike for him. He got us a great discounted price for the bike and we added training wheels and a bell. And then Ian gave our little guy a box with stickers, a burrito bike handle bag, and a T-shirt. The bike mechanic then install everything for us and we were ready to take it for a test ride in the parking lot. Atlas' first time ever on a bike .... he was doing great by that evening, riding in the neighborhood with his sisters. Thanks, Trek GUYS for all the help and for making it a great 5th birthday. Grandparents: Doug and Pam
Customer service was top notch. So nice to actually be asked if I need anything and to have two employees stop what they were doing to show me items in the store and answer my questions.
Location
1617 Capalina Rd suite b, San Marcos, CA 92069, United States
Hours
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Monday
11:00 AM - 06:00 PM
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Tuesday
11:00 AM - 06:00 PM
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Wednesday
11:00 AM - 06:00 PM
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Thursday
11:00 AM - 06:00 PM
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Friday
11:00 AM - 06:00 PM
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Saturday
10:00 AM - 06:00 PM
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Sunday
12:00 PM - 05:00 PM
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